Customer Help Center

How to update/complete my account details? what if I forget password or need to change password ?

2023-05-29 12:38:25

1. For personal details update, kindly go to kilimall App->Settings->Profile/ Account Security to update your name/ Email/ Phone etc. 

2. In case you want to add/ modify your address book, kindly refer to here➡️

3. If you forget your password, you can use your boned phone or email to login or click "forget password" in the login page

4. If you wanna change password, kindly refer to Account-> Settings-> Account & Security Modify Password:   

5. To update your Balance account( Wallet) number/ password, kindly refer to App->Balance->Reset payment password/ Unbind phone no.