Seller Policy and Guidelines

How to contact Kilimall

2025-03-18 10:37:09

Kilimall

How to contact Kilimall customer care service and what's Kilimall customer care number? 

To contact Kilimall customer care service, you can reach us through the following main methods. Our calls support is available from  Monday to Friday, 7:00 AM to 6:00 PM , and on  Saturday from 8:00 AM to 4:00 PM. 

1. Kilimall Kenya Customer care number:

+254 (0)711082780

 (official contact)

Kilimall Whatsapp no: +254 (0)700163469

2. Kilimall online Live chat:

  • Kilimall APP >message > contact us
  • Kilimall site : https://www.kilimall.co.ke/ , find the chat icon “contact us” at the bottom right corner
  • Our online support is available Monday to Sunday, 7:00am - 12:00 midnight
  • CONTACT US

3. Ticket followup 

For the following concerns you can also  apply a ticket

 

NB: If your issue is not resolved satisfactorily, you can refer to our  Dispute Policy for more assistance. Click here