Customer Help Center

Place an Order

2024-03-01 12:10:00

1. Search for an item using the search bar or click the favouriate category you like

2. Check product description and rdelivery time based on the Est. delivery time

3. Add  items into cart, then confirm delivery info & contact ( if you placed  products from different stores with different logistics types, goods will arrive at different time,you can refer to 3 types of delivery timeline here)

4. Then pay at checkout page. 

For more details see below. 

place order


1. Click order now from product page, system may ask you to filling delivery address if you are the first time using Kilimall.

2. For more about how do I pay on Kilimall refer to here: 

3. For payment not reflected/ confirm, kindly share the Transaction ID to us via App->Message.