Dear customer, 

 If you placed  products from different stores with different logistics types, goods will arrive at different time, you can refer to 3 types of delivery timeline. 

Please note that the Chinese Holiday is scheduled to begin from January 24th 2025 to February 4th 2025. Global orders placed from January 20th will be dispatched by sellers after February 5th, which may result in slight delivery delays during this period.T he anticipated total delivery time is 30-45 working days (phones/laptops possibly taking 55-65 working days).

For faster delivery, we recommend placing orders from local options like Fulfilled by Kilimall& Drop Shipping. Thank you for your understanding and patience.

Kilimall currently offers 3 types of delivery mode. (FBK/ Local/ Oversea )

N.B Please note that due to some holidays, timeline may vary, kindly refer to your SNS/ App notice for real time information. 

Further Concerns: 

1.If I didn't collect order when it arrives, what  suppose to do? 

The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you.

 *Only 2 attempts will be done for delivery and the orders will be returned after 7 days if not collected. You can contact us via APP message for resend and the certain shipping fee will be charged.

2. How to check delivery time and track my order?

Please note that delivery timeline may varies depends on New year/ holiday seasons, please refer to the estimated time from the App product page.

 You can also track your order at real time via APP Account> My Order> View Logistics